Returns & Exchanges

At MAKO STORE, we want you to be completely satisfied with your purchase. If your new fashion find isn't quite right, you can return or exchange any unworn items with tags attached within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided in your confirmation email and drop the parcel off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days.